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Terms & Conditions

Terms and Conditions

By using our platform, you agree to be bound by the following Terms and Conditions.

Acceptance of the Terms

These Terms and Conditions ("Terms") govern your access to and use of MintBet's online gaming services (the "Platform"). By registering for an account or otherwise accessing the Platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, please do not register or access the Platform.

Eligibility Requirements

To be eligible to use our Platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction);
  • Be a resident of a country where online gaming is permitted;
  • Not be prohibited from accessing our services by applicable law.

We reserve the right to verify your eligibility and to change or update these requirements as necessary.

Minimum Age Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our Platform. By registering for an account, you represent that you meet this requirement.

Geographic Restrictions

We reserve the right to restrict access to our services from certain countries or jurisdictions. We may also remove users from our platform if they are accessing our services from a country where online gaming is prohibited by law.

Account Registration Rules

To create an account on our Platform, you must:

  • Provide accurate and complete information about yourself;
  • Choose a unique username and password (which should not be shared or compromised);
  • Review and agree to these Terms.We reserve the right to suspend or terminate your account if we have reason to believe that the information provided is inaccurate.

One-Account-Per-User Policies

You are responsible for maintaining control of your login credentials. You may only access our Platform using one account at a time.

Identity Verification and KYC

To prevent money laundering, terrorism financing, and other financial crimes, we require all users to complete a Know Your Customer (KYC) process upon registration. We reserve the right to request additional information or documentation from you in connection with this process.

Account Accuracy Obligations

You must provide accurate and up-to-date information about yourself during your interactions with us.

Account Security Responsibilities

You are responsible for maintaining control of your account credentials, including:

  • Keeping your login details confidential;
  • Ensuring that only authorized individuals access your account.We will not be liable for losses resulting from unauthorized use or compromise of your account credentials.

Login Credentials and Password Protection

Please do not share or disclose your login credentials with anyone. If you suspect that an individual has accessed your account without permission, contact our support team immediately.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our Platform:

  • Intentionally attempting to create more than one account in breach of these Terms;
  • Manipulating the outcome of games or events for personal gain (including using betting rings);
  • Engaging in behavior intended to disrupt or harm other users, such as multi-accounting, hacking, or other forms of cheating.If you engage in any restricted behaviour or prohibited activities, we reserve the right to suspend or terminate your account.

Bonus and Promotion Rules

All bonuses and promotions issued by us are governed by their respective Terms. Please read these terms carefully before participating in any offer.

Wagering and Gameplay Conditions

The rules for wagering on games are as follows:

  • Bets may not be voided after acceptance;
  • Winnings will only be paid when a bet is successfully settled.Please consult our help centre or contact customer support with any questions about these conditions.

Bonus Abuse Prevention

We have implemented measures to prevent bonus abuse, including tracking and restrictions. Please note that failure to comply with the Terms may result in account suspension or termination.

Deposits and Withdrawals (if applicable)

To make a deposit:

  • Use only methods available on our Platform;
  • Provide accurate information about yourself; and
  • Comply with these Terms and our Anti-Money Laundering policy.

For withdrawals, please note that we may request additional documentation to confirm your identity. Your account must be verified before you can withdraw funds.

Verification Before Withdrawals

To prevent money laundering, terrorism financing, or other financial crimes, we reserve the right to verify all users' identities prior to paying out any winnings.

Processing and Review Procedures

All deposits, withdrawals, bonuses, and wagers will be reviewed by our system for possible errors. We may request additional information from you in connection with this process.

Responsible Gambling Expectations

Please gamble responsibly:

  • Set a budget before starting play;
  • Do not chase losses; and
  • Be mindful of your personal circumstances.We encourage responsible behavior, but we cannot guarantee it.

Self-Exclusion and Account Restrictions

You have the option to self-exclude for a specific period. If you choose this option, please contact our support team immediately. We will also remove access to your account if:

  • Your deposit limits are reached;
  • You attempt to breach these Terms.In some cases, we may require further verification before lifting any restrictions.

Game Fairness and RNG Systems

Our games are governed by a Random Number Generator (RNG) system that is regularly audited for fairness. Please consult our help centre or contact customer support with any questions about game rules and fairness.

Technical Interruptions or Voided Gameplay

In the unlikely event of technical difficulties, we reserve the right to cancel bets, void gameplay, or temporarily remove games from access until the issue has been resolved.

Suspension or Closure of Accounts

We may suspend your account without notice in cases where:

  • We suspect a breach of these Terms;
  • You fail to comply with our support team's instructions.If we need to close an account due to one of these reasons, we will inform you via email.